Colne Car Hire Privacy Policy

Data Collection Practices

We gather and manage various types of personal information, including:

2. Usage of Your Information

Your personal information serves these key purposes:

• Service Delivery and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity to confirm you meet our rental criteria. We oversee the processes for collecting and returning vehicles. Additionally, we manage payments, deposits, and any associated charges efficiently.
• Customer Interactions (Legitimate Interest/Contract Fulfillment):
  • Sending booking confirmations, updates, and essential rental details. Addressing your inquiries and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest Policies:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you wish.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to refine user experience and site functionality. Conducting research to improve our vehicle fleet and service offerings.
• Compliance with Legal Regulations:
  • Adhering to legal, regulatory, and tax obligations. Mitigating fraud risks and maintaining service security. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Personal Information

• Colne Car Hire Partnerships: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, changes, disclosures, or destruction. These measures encompass encryption, access controls, secure servers, and routine security evaluations. However, it is important to recognize that no online transmission or electronic storage method is entirely secure.

Data Retention Policy

At Car Hire Colne, we keep your personal information only for the time needed to achieve the purposes for which it was gathered. This includes compliance with legal, accounting, and reporting obligations. The duration for which we retain information depends on its nature and the specific circumstances surrounding its use.

Your Rights in Colne

Your rights under UK data protection law:

• Accessing Your Information: Obtain a copy of your personal information on file.

Contact us below to exercise your rights.

Cookies and Data Tracking

Our website employs cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content. You have the option to adjust your cookie settings directly through your browser. By doing so, you can control the information collected during your visits.

Policy Changes

This Privacy Policy may be revised from time to time to align with changes in our practices or applicable laws. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. Regularly reviewing this policy is recommended to stay informed about your privacy rights and our commitments.

Colne Car Hire: Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out: